Venue Information


Venue Information

First opened in 1930, the Apollo Victoria Theatre is one of the finest examples of art deco design in the country and was stunningly restored prior to the arrival of Wicked from Broadway. Originally built as a cinema, this majestic 2300 seat venue offers patrons a first-class theatregoing experience and was named the West End's 'Most Comfortable Theatre' (The Stage) and 'Favourite London Venue' (


Security checks are in operation at this theatre, so please arrive at least 15 minutes before the start time.

If you are collecting tickets from the Box Office, the queues can be long, so we recommend arriving 30 minutes prior to the performance you are attending.


Guests are reminded to keep personal belongings with them at all times. When leaving the theatre please also be aware that pickpockets may operate in the area.

Access For All

Wicked provides a full ACCESS FOR ALL programme, offering special facilities for patrons with disabilities and a series of ongoing access performances.

For access information please call 020 7828 7074 prior to purchasing tickets. An Infra Red System is installed for the Hard of Hearing, please ask a member of staff for a headset. Guide Dogs will be taken care of during the performance.

For more information CLICK HERE

Age Recommendation

Wicked is suitable for a general audience. As a guide to parents and guardians, it is recommended for ages 7+. All persons entering the theatre, regardless of age, must have a ticket. Children under 3 years of age will not be admitted. 

Bars and Kiosks

The Apollo Victoria Theatre has bars, kiosks and merchandise outlets in various positions throughout the theatre. Please note that all drinks (including alcoholic) can be taken into the auditorium as long as they are in a plastic cup – which can be obtained from any of our bars.

Cameras & Mobile Phones

No cameras or recording equipment of any kind can be used inside the auditorium.
All mobile phones must be switched off prior to entering the auditorium.

Cloak Room

A cloakroom is available for people who wish to leave heavy coats. Please note we do not accept suitcases, rucksacks and large bags. A left luggage facility is available in Victoria Station (beside Platform 8). Please note that the venue is not responsible for any loss or damage of personal belongings.


Patrons are reminded that as a courtesy to both other patrons and the performers, latecomers will only be admitted to the performance at a suitable break, and this is at the discretion of the management.

Lost Property

During a performance all lost property found is held at the Merchandise Kiosk situated within the main foyer. After this time please contact the Apollo Victoria Theatre on 020 7834 6318. Please note that the venue is not responsible for any loss or damage of personal belongings.


The Theatre Management reserves the right to change the programme without notice and are not held responsible for the non-appearance of any artists.

Seating / Standing

The safety curtain will be lowered and raised in the presence of each audience. All gangways, staircases and passageways shall be entirely free from chairs or any other obstruction. Persons shall not be permitted to sit or stand in any of the gangways.


The Apollo Victoria Theatre is a strictly NO smoking venue, patrons are kindly asked to smoke outside the venue.

The Theatre Management reserves the right to refuse admission.